Shipping FAQs

Our system will provide shipping costs for domestic shipping within the United States. If you decide to take advantage of Flat Rate or Free shipping, we utilize the carrier with the lowest shipping cost. Delivery time depends on size of items being shipped, your location, and carrier.

We utilize USPS, UPS, and DHL.

In most cases orders which do not qualify for FREE Shipping will ship for $6.95 Flat Rate.

Restriction do apply to Free and Flat Rate shipping based on size, weight or if the item is offered at a special sales price. Any change in shipping rate is disclosed during the checkout process.

AlignTrex Shop offers Free Economy Shipping within the USA, Lower 48 States for any valid order greater than $99.99 - restrictions apply to select items. Some large, heavy, or sale items may not qualify and additional shipping fees may apply.

AK, HI & PR orders may qualify for FREE shipping; however, some large, heavy, or sale items, many not qualify and additional shipping fees may apply. Please, refer to shipping detail below.

Free Economy Shipping – Qualifying Orders Over $99.99

Free Economy Shipping can ship via multiple shipping methods, and such shipping methods are at the sole discretion of AlignTrex Shop staff.

If a specified shipping method is required and outside our Economy options, the customer will be required to select the appropriate method of choice. Our customer staff will contact the customer to provide shipping options. Customers can contact use to arrange or discuss any shipping methods which are best for them. AlignTrex Shop will not be responsible for any order shipped via carrier which the customer cannot accept delivery.

We do not guarantee delivery times. FREE Shipping deliver times can take 1-7 days depending on carrier, delivery location, and shipping company conditions which may impact delivery.

If you require a faster delivery time, we suggest you contact us to upgrade to a quicker method.

Delivery time frames are not guaranteed by AlignTrex Shop. In most cases the Shipping Provider will not guarantee delivery times due to circumstance out of their control.

Canada Shipping

Orders are shipped via USPS and the actual cost is passed to you. Upon receipt of the order payment, an invoice for actual USPS shipping cost will be send by email to you for payment. Your order will ship once payment has been received. There may be a delay in receiving the invoice for shipping costs due to the time your order was placed, processed, or readied to ship. Contact us if you have any question or concerns.

International Shipping

We accept orders from outside the United States. Payment can be made via Visa, Mastercard, Discover and PayPal. All store items are listed in US dollars. If you choose to send an International Money Order, please ensure payment is in US dollars. Please, contact us with any questions concerning shipping to your location.

AK, HI, Puerto Rico, and International Shipping Costs

We provide a cost-effective shipping solution for our International customers by passing along actual carrier fees. You may complete the order process; upon payment we will provide all shipping options allowing you to select the one that is best for you. Upon your selection of service, we will send you an invoice for the shipping costs. Your items will be shipped once payment is received.

If you prefer to receive the actual shipping cost prior to completing your order place the items in your cart. Notify us of by email and we will respond by sending all carrier shipping options and instructions to complete the order process.